Posts Tagged patient choice
More on Patient Feedback
Posted by Laura Brereton in Health on 08/06/2009
Last week we wrote about the purpose of patient choice as a policy aim and its potential outcomes in practice. Interestingly, the Health Service Journal has just reported that Local Involvement Networks (LINks), the government’s newest patient and public involvement initiative, claim they are not receiving enough financial and directional support from the DH. Read the rest of this entry »
The Purpose of Patient Feedback
Posted by Laura Brereton in Health on 01/06/2009
The Department of Health issued guidance for PCTs and provider organisations last week on how to effectively collect and learn from patient feedback. ‘Understanding What Matters: A guide to using patient feedback to transform services’ aims to advise NHS organisations on how to make changes as a result of information obtained through patient feedback activity.
The illusion of choice
Posted by James Gubb in Health on 17/08/2007
The DH sent out a press release today entitled ‘Statistical press notice: Patient choice survey and A&E statistics’. The content’s as bland as the headline; the section on the patient choice survey merely reads: ‘Report on the National Patient Choice Survey, March 2007 England and provisional headline results of the May 2007 Survey’. Yet these are often the ones that are the most interesting; the ones that aren’t spun. You’d better your bottom dollar that if the results had been worth shouting about, the release would’ve been much juicier and, at the very least, actually contained some of the statistics. The fact of the matter is that those on patient choice are a cause for concern.